Shipping Policy

Last updated: August 25, 2026

Every Love & Always canvas is made to order in the USA. Here is how timing and shipping work from the moment you order to the moment it is on your wall.

Order timeline

Stage	Typical time
1. Digital proof emailed to you	2–3 business days after we receive your photo and details
2. Production (printing, stretching, inspection)	3–5 business days after you approve the proof
3. Delivery (standard US shipping)	3–7 business days after dispatch

In total, most orders arrive 2–3 weeks after you approve your proof. Approving your proof quickly is the best way to speed things up. Business days are Monday to Friday, excluding US federal holidays.

Shipping rates

Free standard shipping on all US orders over $75.
Orders under $75 ship at a flat rate of $6.95.

Rates and delivery estimates are shown at checkout before you pay.

Where we ship

We currently ship to addresses in the United States, including Alaska, Hawaii, and US territories (allow a few extra days for delivery outside the contiguous 48 states). We are unable to ship to PO Boxes for larger sizes (30" × 20" and up); please use a street address. International shipping is not available at this time.

Packaging

Each canvas is corner-protected, wrapped, and shipped in a rigid box designed for artwork. Hanging hardware is pre-installed so your piece is ready to hang the moment it arrives.

Tracking

You will receive a shipping confirmation email with a tracking number as soon as your order leaves production. Tracking may take up to 24 hours to update after the first scan.

Holiday ordering

For Christmas, Mother's Day, Father's Day, and other peak seasons, we post order-by dates on the Site. Ordering early and approving your proof promptly guarantees delivery in time.

Address changes

Need to change your shipping address? Email us as soon as possible with your order number. We can update the address at no charge any time before your order ships. Once it has shipped, we will try to redirect with the carrier but cannot guarantee it. We are not responsible for orders delivered to an incorrect address supplied at checkout.

Lost, delayed, or damaged in transit

If tracking has not moved for 7 or more days, or your canvas arrives damaged, email support@loveandalways.com with your order number (and a photo if damaged). We will investigate with the carrier and send a free replacement or full refund per our Refund & Return Policy.